Bookstore Manager
Software
Technical Support: Program Hangs at Initializing Modem
At the DOS prompt type: SET <Enter>. This will list the DOS environment variables. Look for TID, if found check the last digit. This is the com port Bookstore Manager will try to use for the modem. (If there is no TID, then check line 217 in the SYS | Config File for the com port.)
At the DOS prompt type: ECHO ATDT
xxxxxxx > comY <Enter>, where x=a dummy
phone # and Y=com port. If the modem dials out, then the
com port is correct. If it does not dial, try the echo
command with a different port. Valid options are 1,2,3,
or 4.
Repeat step 2 until the modem dials out or all valid options
have been tried.
If the modem dials out, then change the last digit in the SET TID
line in the AUTOEXEC.BAT file to the com port value used in the
successful dial out attempt.
If the modem did not dial out on any of the 4 com ports, check
the phone line. Be sure it is plugged into the wall and into the
telco or line jack on the modem. External modems may have a
picture of a wall plug on the bottom of the modem.
If it was not correctly plugged in, start over at step #2.
Yes, the modem dialed out. I will try the
program again.
No, the modem did not dial out. Lets try
something else.