IVSO - MAKE SPECIAL ORDER

To open IVSO, press <Alt M> ("Menu") and follow the Menu path illustrated below, then press <Enter>, or simply enter <IVSO> in the "Enter Program Name" field and press <Enter>.

 

Note:   On backordered items from the OE ("Order Entry") program, a special order will be created for the backordered items when the order is rung up at the Point of Sale, or by choosing POS/Save or BO/Save.  OE will be entered in the "Initials" field.  The order entry number, the customer’s name, and A/R account number (if one has been set up) will be entered in the "Special Information" field.  If the order is to be shipped to a different name and address than that of the one placing the order, the OE "Ship To" name and address will appear in the "Customer" field of the special order.

Note:    Special orders manually put on a purchase order and NOT tied to the purchase order from the special order screen, will not merge to the special order, but will merge to inventory.

Special Order Screen

 

Spl Or #

For a new special order, press <Enter> and a number will automatically be assigned to this special order.

To review an existing special order, enter its number in the "Spl Or #" field.

You may select the "Dup Prev" command button to duplicate the previous order.   This allows you to enter another special order for the same person by just entering a different item number.

Branch

Used by Multi-stores.

Phone

The area code defaults to what is set up in SYS, Config File, Change Misc. Configurations, number 5001, "Default Area Code on Mailing List." You may override the default area code, by entering the customer’s correct phone number and pressing <Enter>.  "Mail List Lookup" will be displayed with the name, or names, corresponding with that phone number.  Highlight the correct name (if more than one), and choose Select to transfer the mailing list information to the special order.

If the telephone number is not found on the mailing list, the mailing list maintenance screen will be displayed for you to add the customer to the mailing list.  After selecting Options=F5 to Save, the information will be transferred to the special order.

Item

Enter the item number.  If you do not know the item number, you may press <F3> to lookup in IVI ("Inventory Inquiry") or IVDI ("Database Inquiry").

If you have added your inventory to the database, you may see if you carry the item and if you have any on hand.  If the item is found, select Order=F6 to order, and the information will transfer to your special order.

If the item entered is on your inventory and is on hand and/or on order, a window will be displayed showing the quantity on hand and the quantity available on previous order(s).  To check to see if the items on order are spoken for, press <F3> when the cursor is in the "PO #" field to locate items on a P.O. (IVN).  If the items on order are for stock, and not for other special orders, you may attach the special order to the P.O. by highlighting the P.O. and selecting Allocate=F5 to tag for this special order.  The "PO #" will be filled in on the special order and the "Status Code" field will show "On Order," denoting the item is on order.  You will need to print the order (Select Local Print, if at the Point of Sale) and attach the printout to the P.O. so, when the item comes in, it will be pulled for the special order.

If the item is not on file in your inventory or on the data base, you will need to enter the title, author, publisher, price, and quantity wanted. (This will not add this item to your inventory.)

Quantity

Enter the quantity to order, or press <Enter> to default to one (1).

PO Number

If you press <F3> at this field, you will activate the IVN ("Locate an Item on a P.O.") program.  This allows you to locate all of the purchase orders which contain this particular item.  If the item is on order, you may attach the special order to that purchase order by highlighting the P.O. and selecting Allocate=F5 to tag.  To print the special order, if at the Point of Sale, select Local Print.  Then when you select OK to return to the Point of Sale, the special order will print on your receipt printer.  Attach this printout to the order so the item will be pulled for your customer.

If the item is not on order at the time the special order is made, the PO number will be filled in when the item is ordered.

Ven #1

This information will transfer from the inventory file or the database if the item is found, or you may enter the number of the primary vendor you will order the item from.   If you do not know the vendor number, press <F3> to look up.

Ven #2 and #3

Vendors #2 and #3 will default according to what you have set up in SYS, Config File, Change Misc. Configurations, numbers 2012 and 2013.

Need By

This field can be used if a customer needs an item by a certain date.

Deposit

The deposit amount rung up at POS will automatically be entered in this field.

Initials

Enter the initials of the person taking the special order.

Date Taken

The date the order is put on the computer will be automatically entered.

Name

Customer's name will automatically be entered when tied to the mailing list.

Barcode

If the item is found in IVM or the database, this field will automatically be entered when the item number is entered.

Title

The title will transfer from the inventory file or the database if the item is found, or you may enter the title/description of the item.

Author

The author/artist will transfer from the inventory file or the database if the item is found, or you may enter this information.

Price

The price will transfer from the inventory file or the database, or you may enter the price.  The amount that is entered here will be printed on the order.

Units/Pkg:

Will default to one (1) to a package.  If the item is ordered by the package, enter the number of items in the package.  If the quantity amount is the same as the number of items in the package, it will order one package.

Publisher

The publisher will transfer from the inventory file or the database if the item is found, or you may enter the publisher of the item.

Date Rec.

The date the purchase order is processed/merged through the IVPR ("Receive/Cancel Orders.") program  will be entered here.

Picked Up

When the special order item is rung up at POS, the picked-up date will automatically be entered in this field.

Status Code

The status code, "Not Yet Ordered," will be entered when the special order is saved, until the item is ordered.  The status code, "On Order," will be entered when the item has been ordered.

When the order is processed through IVPR, the status code will automatically be changed to one of the following:

  • Canceled
  • Received
  • Picked Up
  • On Hold
  • Back Ordered
  • Unavailable
  • NYP (Not yet printed.)
  • Shelved (Returned to the floor.)

If an item has been ordered and canceled, the number of times the item has been ordered and canceled will be shown.  This will only be reflected on items that are canceled through IVPR.  IVSP ("Special Order Print"), for items not on order, will show the number of times the item has been canceled.

You may manually choose "On Hold" in the status code to put the special order on hold.  It will not be ordered until the on-hold status is taken off.

Special Information

Enter any information that you would deem necessary.

Example:    Mail to customer.  $15.63 paid, including postage.

Committed

Default is a check mark in the check box. The computer will assume this is a special order unless the check box is blank. The benefit of leaving this field blank would be to allow stock orders to be made. Items would be added to the next order without being marked as items set aside for a particular customer. If the special order is for a particular customer, it MUST be committed. If the item isn’t committed, it will not be reflected as a special order when ordered.

Rush

Default is a blank check box.  If the item is needed in a short time, press the space bar to check this field.   When you go into IVSI  and look at items not on order, a "Y" will appear beside "RUSH."  IVSP will also show the item to be a rush item.

Paid

Default is a blank check box. Press the space bar to check this field if the order is paid.   Please refer to SYS, Config File, Change Misc. Configurations, number 2083 ("Add Special Orders to In Stock?") to choose how this will affect the inventory on-hand status.

You may use the arrow keys to go to the various fields to make changes. 

Options at bottom of screen

Options=F5

Options to Save the special order, Undo the entries, Delete the special order, Print on the report printer, etc.

Cust. Info.

The additional customer information includes the address, city, state, zip, and mail list identification number, all of which will be transferred when tied to the mailing list.  There is also a field for entering a work phone number, if available.

Local Print

Will print the special order on the receipt printer at the Point of Sale.

Dup Prev.

To duplicate previous order made.  This allows you to enter another special order for the same customer by just entering a different item number.

Exit

Exits the program.