ARHI - HISTORY INQUIRY

To open ARHI, press <Alt M> ("Menu") and follow the Menu path illustrated below, then press <Enter>, or simply enter <ARHI> in the "Enter Program Name" field and press <Enter>.

Enter the account number, or press <F3> to find the account number in "AR Lookup."   Choose whether you want to print and/or display history activity for that account by selecting "Screen," "Print," or "Both."

To view or print the detail of a Point of Sale transaction, highlight the invoice and select View Detail=F6 or Print Detail=F7.

Note:     History Inquiry will review past invoices and payments up to the last statement date.  It will not review current invoices, credits, or payments.  However, the balance shown will include the current invoices, credits, and payments.

Note:     The "Total" of the invoices ("INV"), credit memos ("C/M"), payments ("PAY"), adjustments ("ADJ"), and service charges ("SVC") at the bottom of the screen only reflect the totals for the history kept on file and do not necessarily add up to the total amount due.  However, the "Balance" is correct.