Video Rental and Return at POS
At the point of sale, when the cursor is at the Item ? field, press the Department key for Video Rental/Retuns. This will bring up your Video Returns Screen. Press <F5> to set Due Date. Default Due Date: [MM/DD/YY] will be displayed. Enter the due date for Video Rentals rented that day.
- At the Item ? field, scan the barcode label for the video or enter a "V space and the four digit Video Number" to rent the video. You must enter all four digits of the video number. Enter the Membership Number or press <F5> for Mail List look-up, or <F6> for A/R#s. If looking up on the Mail List, enter the telephone number, if the number is found, the name will be highlighted and you may press <Enter> to rent the video to that customer. If the customer does not have a ‘V’ in the customer type, a warning will be displayed, "This Account does not have Video Privileges, Do you wish to override? Y/N." You may override and rent the video to the customer, but suggest you edit the customer’s file and put a ‘V’ in the customer type. The video title, member’s name, rental amount and the due date will be filled in. All OK? Y/N Enter "Y" and the video will be rented. Enter "N" and you may change the field rental amount and/or due date.
- You may also find the video membership number from the Accounts Receivable Customers List. At the membership number field, press <F6> and enter the A/R name. Highlight the correct name and press <Enter>.
- When you enter a membership number that has unpaid late charges on file, the information will be displayed to the screen and you may <Enter> to continue, <Esc> to Exit, or (C)lear Entries and collect the overdue charges. To collect the overdue charges, enter ‘N’ for all OK. Arrow up to the Rental Amount and add in the late charges.
- When you try to rent a video has been reserved, a warning will be displayed that the video has been reserved. It will show the member number and date reserved. "Do you still want to rent the video? Y/N." ‘Y’ will allow you to rent the video. ‘N’ will not rent the video.
At the Item ? field, press the Department Key for Video Returns. Enter the Video Tape number being returned. If overdue, you may enter the overdue charges, and the overdue amount will be rung up to be paid. If overdue charges are not collected, you may choose to record the charges on the customer’s account so that the next time he tries to rent, you may collect the late charge. Enter a zero or Press <Enter> at the Overdue Charges, answer ‘Y’ to record the delinquent video on Members file record.
To void a Video Rental rung up in error, enter the video number and the membership number. When asked if All OK?, put in "N" and enter field number 4. Put in a negative amount for the rental charge of the video. Press <Enter> and All OK? "Y". This will check back in the video and take out the amount from the drawer.