ARD - DELINQUENT LETTERS

ARA weekly or monthly MUST be run for current payments to be reflected in this report.

DATE OF LETTER

Enter the date of letter (month, day, and year) using commas, slashes, or hyphens as needed.

ENTER PREVIOUS PERIOD BILLING DATE

Enter the date of the last statement billed using number without slashes or hyphens. If the customer has paid on their account since the last statement or period billing date, a delinquent letter will not be written.

DO YOU WISH TO PRINT A COMPANY HEADER?

A company header includes the company's name and address. If you use your own stationary, you would not print a company header.

'0' SVC CUSTOMERS

Customers with the code '0' are customers who are not charged a service charge for delinquent accounts.

30-60-90 DAY LETTERS

Delinquent letters may be sent to customers with 30, 60, and/or 90 day overdue accounts. You may change the letter format in the SYStem Configuration Maintenance - 30, 60, 90 DAY LETTER.

ALL OK? Y/N/C [ ]

"Y" will run the program.
"N" will allow you to change options.
"C" will exit the program.

The letter will include the name, address, date, account number, amount due, and last paid. It will also include at the bottom of the letter the aged amounts: current, 30 days, 60 days, and 90 days.