ARI - CURRENT BALANCE INQUIRY
To open ARI, press <Alt M> ("Menu") and follow the Menu path illustrated below, then press <Enter>, or simply enter <ARI> in the "Enter Program Name" field and press <Enter>.
Enter the account number, or press <F3> to find the account number in "AR Lookup." Select OK and the current activity of the account will be displayed.
Note: As you can see, there is a Prv Paid/Used column. In an Open Item account, an invoice could be for $100.00, with a previous payment of $25.00 applied to it, and a balance of $75.00. The same could be true of a payment. The payment could be for $50.00, but if it were only applied to a $10.00 invoice, the payment would have a $40.00 balance to be applied to another invoice
To view or print the details of an invoice/credit memo that was entered at the point of sale, highlight the invoice/credit memo and select View detail=F6 to view or Print detail=F7 to print the details of the invoice/credit memo. Payments and entries made using the ARE program will have no detail.
Press <F2> to access ARHI ("Accounts Receivable History Inquiry") in order to print the history of the account to the screen and/or printer. (Details of the invoices/credit memos in history can also be printed or viewed.)