To open ARI, press <Alt M> ("Menu") and follow the Menu path illustrated below, then press <Enter>, or simply enter <ARI> in the "Enter Program Name" field and press <Enter>.

Enter the account number, or press <F3> to find the account number in "AR Lookup."   Select OK and the current activity of the account will be displayed.

Note:    As you can see, there is a Prv Paid/Used column.  In an Open Item account, an invoice could be for $100.00, with a previous payment of $25.00 applied to it, and a balance of $75.00.  The same could be true of a payment.  The payment could be for $50.00, but if it were only applied to a $10.00 invoice, the payment would have a $40.00 balance to be applied to another invoice

To view or print the details of an invoice/credit memo that was entered at the point of sale, highlight the invoice/credit memo and select View detail=F6 to view or Print detail=F7 to print the details of the invoice/credit memo.  Payments and entries made using the ARE program will have no detail.

Press <F2> to access ARHI ("Accounts Receivable History Inquiry") in order to print the history of the account to the screen and/or printer.   (Details of the invoices/credit memos in history can also be printed or viewed.)